Refund policy

 

If you have any questions regarding your return or refund, please email: hello@szblockprints.com 

 

Order Changes or Edits

Once your order has been placed we cannot make any changes to the order or the shipping address. So please double check your details before hitting submit.

Sales and promotions cannot be retroactively applied once your order is placed.   

Returns & Exchanges

Click HERE to start your return or exchange and generate a prepaid shipping label. 

Please note, we are happy to accept returns on all items within 14 days from the ship date. This applies to all of our items, except for those purchased on final sale. Please note that at this time we are only able to accept returns from the United States. Returns will be refunded to the original form of payment, and please note, they may take up to 3 weeks to be processed.

When using our prepaid shipping label, $10.00 will be deducted from your refund. If you choose not to use our label, we strongly encourage the use of a shipping method with tracking and insurance. SZ Blockprints is not responsible for returns that don’t reach our warehouse.

If you are looking to make a return from J.Crew, please email hello@szblockprints.com for instructions

Damaged/Wrong Items Received

You might find some small but unexpected marks on the fabric. These are tiny dry droplets and are a normal echo of the printing process, signifying the handmade nature of our products, each of which is entirely unique. 

If you have received a damaged or incorrect item, please email hello@szblockprints.com with your order number and photos showing the issue. 

We will not accept returns on items that customers have damaged with perfume, deodorants, or non-natural washing detergents. Our styles are delicate due to their handmade nature and we provide specific instructions for how to care for them.