* shipping rates are calculated by weight of order.
RETURNS & EXCHANGES
We are happy to offer free returns and exchanges on all non-damaged items. Please note that we accept returns within 14 days of the order's arrival, and we accept exchanges within 28 days of the order's arrival. We cannot accept returns later than 28 days. All product must be returned undamaged, with tags still attached. For all returns and exchanges, please use the ViewPort platform. You can access the platform through your order confirmation email.
Upon receipt of an order, if any item has been delivered with no tags, you should notify us by email on the same day. We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.
SZ Blockprints will offer you a refund provided that the products are returned complete, in perfect condition, unused, with tags attached and with the original packaging. SZ Blockprints will not accept returns for any items that have been worn with the tags removed.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or bank, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.